Refunds and cancellationsالاسْتِرْدادُ وَالإِلْغاء

Refunds for books

• Ask within 7 days of buying and we'll refund the full price. One refund per book per account.
• Once a book is refunded, it's removed from your library.
• If a book doesn't work on your device and we can't fix it, we'll refund you whenever you tell us.

Refunds for gifts

• A gift that hasn't been redeemed can be refunded within 7 days of buying. Its code stops working.
• A gift that has been redeemed belongs to whoever redeemed it, so it can't be refunded.

Bundles

A bundle is refunded as a whole, and all of its books are removed from your library.

Cancelling an order

Books are delivered the moment you pay, so an order can't be cancelled once it's paid; ask for a refund instead. If a payment fails or you close the payment window, you aren't charged. If money left your account for a payment that failed, your bank or Razorpay returns it automatically, usually within 5–7 working days.

How to ask

Email hello@najamly.com with the email you signed in with and your order number. Refunds go back to the card, UPI account or bank you paid with, and usually arrive within 5–7 working days.